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Purpose Occupants dwelling in hot climatic regions of India for a longer term are tolerable to high temperature levels than predicted by American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) standards. The purpose of this study is to evaluate the thermal sensations (TS) and neutral temperature of the occupants in naturally ventilated (NV) and air-conditioned (AC) classrooms of two technical institutions located in the same premises in the suburbs of Madurai. The main focus of this study is to understand the occupants’ behaviour in response to the thermal conditions of the educational buildings particularly in the warm and humid climatic zone of Madurai. Design/methodology/approach This research collected data through field studies. The data included 383 survey questionnaires from NV classrooms and 285 from AC classrooms, as well as on-site measurements of interior and exterior weather conditions. The TS results show that the students preferred well-designed NV classrooms than AC classrooms. A new adaptive comfort equation derived from this study can be applied to NV classrooms in warm and humid climates where mean outdoor temperature exceeds 40°C. Findings The neutral temperature derived for NV classrooms in Madurai ranged from 29°C to 34°C. Thus, the occupants in the NV classrooms of the higher learning educational institutions in the warm and humid climatic region of Madurai can adapt well to higher indoor temperature levels than predicted by ASHRAE comfort levels with minimum adjustments. Research limitations/implications The study was limited to only occupants in two premier higher learning technical educational institutions located in Madurai region within 5–10 km within the city limits to understand the implications of microclimate with respect to the urban context. Thus, further research is required to examine the tendency under local conditions in other regions beyond those applied to this study. Social implications The findings of this study showed that occupants in higher learning educational intuitions in Madurai prefer NV classrooms than AC classrooms. Therefore, with rising demands of energy use for mechanical ventilation and the associated high cost for running AC buildings, architects should prioritize the design of energy efficient buildings through the optimal use of passive design strategies for ventilation and thermal comfort. This study gives a base data for architects to understand the adaptive limitations of occupants and design NV buildings that can promote natural ventilation and provide better thermal environments that can help increase the productivity of students. Originality/value This paper was an attempt to develop the adaptive comfort model for NV classrooms in Madurai regions. There has been no attempt to identify the adaptive comfort levels of occupants in higher learning technical educational institutions located in warm and humid climatic region of India.

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